If you have never needed to use a lawyer before, you may
not know where to start when you have to look for one. In the aftermath of an
accident, you may quite rightly be preoccupied with how much pain you are in. So what factors may you wish to take into
account when you decide which solicitor to choose? The following points may
help:
- your
initial call. As the saying goes, you do not get a second chance to make a
first impression. Neither should your claims lawyer! At Bentley Accident Claims
you speak to a qualified solicitor from the very beginning, rather than being
fielded by a call centre as faceless claims companies tend to do;
- how
personable the lawyer is. Is this person easy to talk to? Depending on the
nature of your injury, you may be divulging pretty personal medical
information;
- the
teams’ experience. A lot of money may be at stake, so you may wish to check
that your lawyer has plenty of experience in the field of accident claims. Why
not ask the question on the phone? Any lawyer with plenty of success stories
should be pleased to tell them;
- the
fee structure on offer. Is there a genuine “no win no fee” deal on the table
where you do not bear any risk or have to put any monies up front? There are
many variations of the no win no fee model, and you may wish to make sure that
yours is a pure one – where you never have to put your hand in your pocket;
- the level
of client service on offer. Does the lawyer or firm give an idea about when you
may expect to hear from them next? When deciding which accident claims
solicitor to choose, this may be an important factor because there is nothing
worse than being left dangling without knowing what is going on;
- whether
the claims firm uses plain English. There is lots of jargon involved in law and
the legal process. Accident compensation claims may be no exception. You may
appreciate a solicitor who can “translate” it into normal language that you can
understand; and finally
- does the lawyer come across as a robust negotiator? If your injury is a serious one, this may be your chance to secure a financial settlement that may give your family financial security. This may be the most important factor to take into account when you decide which accident claims solicitor to employ.
